Warranty
WINDOW WARRANTY
| Elements | Duration (years) | Covers and Conditions |
|---|---|---|
| PVC | 20 | Delamination, cracking and major discoloration |
| Operator | 10 | Casement windows and awnings are guaranteed for the product in which they are installed Labour 1 year |
| Hardware | 5 / 10 | 10 years on casement and awning hardware 5 years on sliding and double-hung hardware 1 year labour |
| Painted component | 10 | Delimination, cracking and major discoloration. |
| Thermos Low-E, Buée | Quality Life | 0 - 20 years : 100% Fene-Tech Inc. liability and 0% owner's liability. 20 - 25 years: 20% Fene-Tech Inc. liability and 80% owner's liability. |
| Replacement thermos jugs | 10 | Limited warranty protects against the formation of a film or deposit of dust on the inner surfaces of the glass, caused by a lack of seal (not by glass breakage) and constituting an appreciable obstruction to vision. |
| Thermal Break | 1 | Spontaneous glass breakage (glazing on the inside of the residence), the cause of which cannot be explained. |
| Aluminum profile | 5 | All wood frames and sashes are guaranteed against warping exceeding 6 mm or 1/4 inch. All wood parts must be painted or stained before installation. |
WARRANTY ON DOORS
| Elements | Duration (years) | Covers and Conditions |
|---|---|---|
| PVC | 20 | Delamination, cracking and major discoloration |
| Painted component | 10 | Delimination, cracking and major discoloration |
| Door glass | According to the manufacturer | See the original warranty |
| Aluminum extrusion | 20 | Delamination, cracking, major discoloration and deformation |
| Hardware | *** | See the original warranty |
How to get help
If you have a problem with a Fene-Tech product, contact the distributor who sold you the product. For fast and efficient service, please use the service form by clicking on the following link: service form